Increasingly frustrated Payless Africa customers have been r...

Increasingly frustrated Payless Africa customers have been reporting being unable to access funds in their digital wallets for nearly a month, citing repeated withdrawal failures, unresponsive customer support, and the company’s failure to provide clear public communication regarding the disruptions.

According to users, the platform continues to accept deposits while promising service restoration linked to a transition to a new payment service provider but deadlines have lapsed without resolution, leaving many clients anxious about the security and accessibility of their money, particularly those who relied on high value transfer limits for business or personal liquidity.

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